Hiring an SEO consultant is hard to judge from the outside. Everyone promises more traffic, and results take months to show. These are the questions I’d ask if I were in your shoes, and the warning signs I’d watch for.
Start with what you need
Before you talk to anyone, write down three things: which services or products you want more enquiries for, roughly what a new customer is worth to you, and what’s happened with SEO before. That gives you something to judge proposals against.
A good consultant will ask about all three in the first conversation. If someone jumps straight to a package price, that tells you something too. It also helps to understand how SEO works for Auckland businesses before the first meeting, and how SEO should be measured.
Ten questions to ask an SEO consultant
- “What would you look at first on my site, and why?” A specialist will talk about your situation: indexing, your key service pages, local visibility, competitors. A generic answer usually means a generic process.
- “Who will actually do the work?” At agencies, the person selling often isn’t the person delivering. Ask to meet whoever will work on your account.
- “How will you decide what to prioritise?” You’re looking for a clear link between the problems found and the business outcome, not a fixed list of monthly tasks.
- “What will I see in the reports?” Enquiries and sales from organic search should be front and centre. Be wary of reports built on rankings for phrases you’ve never heard a customer use.
- “How do you build links?” You want to hear about earned links: partners, industry bodies, local media, content worth citing. “We have a network of sites” is a red flag.
- “What do you need from me?” SEO almost always needs something from the business: access, approvals, expertise for content. A realistic consultant will say so up front.
- “How long until we see results, and how will we know it’s working?” Expect a range and some early signs to watch for, like indexing fixes and rising impressions, rather than a promised date for page one.
- “Can you show me relevant past work?” Ask for examples you can check, ideally in a similar industry. Ask what didn’t work, too. Honest people have an answer.
- “What happens to the work if we stop?” Content, accounts and site improvements should belong to you. Check who owns your Google Business Profile, Search Console and Analytics.
- “Is SEO the right investment for us right now?” An honest consultant will sometimes say no, or suggest starting smaller.
Warning signs
- Guaranteed rankings. Google’s own guidance says no one can guarantee a #1 ranking.
- Secret methods. Good SEO can be explained. If they can’t tell you what they’ll do, assume you wouldn’t like it.
- Very cheap monthly packages. Skilled work takes time. Rock-bottom prices usually mean automated reports, recycled content or risky links.
- Hundreds of suburb pages. Mass-produced location pages with swapped place names can count as doorway pages under Google’s spam policies.
- They own your accounts. Your Google Business Profile, domain and analytics should always be in your name.
Consultant or agency?
An independent consultant gives you direct access to the person doing the work and a strategy built around your business. An agency gives you more capacity: content teams, link outreach and paid ads under one roof.
For most small and medium Auckland businesses, it comes down to one question: who will actually work on your site, and how much of their attention will it get?
Comparing proposals
Once you’ve got two or three proposals, put them side by side and check that each one:
- Shows they’ve actually looked at your website
- Explains the main problems and opportunities in plain English
- Prioritises work by likely impact
- Sets out what’s included each month, and what isn’t
- Describes reporting that connects SEO to enquiries
- Has clear terms on contract length and ownership
The cheapest proposal is rarely the best value, and the most expensive isn’t automatically the best. The one worth choosing is the one that understands your business.
Want a second opinion on an SEO proposal, or on reports from your current agency? Get in touch. It’s exactly what SEO consulting is for, and it’s part of what I do as an Auckland SEO expert.